Businesses around the globe are increasingly aligning their Business Strategies, Business Processes, and IT Investments. And while this alignment is essential, it is also important they approach the process in the best possible manner, with the best possible team. With TekLink as your partner, you get both packaged as one.
TekLink’s Technical Services is one of the strong pillars on which your organization can rely on to provide the value-added services for:
- Technical Infrastructure
- Technical Support
- Technical Innovation
In more specific terms, we provide our Technical Services pertaining to SAP Basis, IT Infrastructure, Database Administration, HANA Administration, Cloud Services, and On-Premise support based on the requirement that you have.
At TekLink, we further classify our Technical Services offering into the following categories:
Basic Services include the services pertaining to SAP Basis Support, IT Infrastructure, HANA Administration, SAP Business Objects, and Database Administration.
Upgrade and Migration Services
We provide Upgrade and Migration support for different technologies. This includes providing an upgrade/migration strategy, Cloud migration, secure OS/DB Migration, resizing, optimizing, troubleshooting, and performance tuning. We work along with your team to understand and then provide the best upgrade/migration strategy with the downtime window. These services are provided with a flexible resourcing model.
Under HANA Services, we provide an umbrella of services such as Technical Assessments, creating roadmaps, setting up High Availability/Disaster Recovery, hardware sizing, HANA Administration, Configuration, and Monitoring services. We also provide QA and Application Assessments, HANA Upgrade & Migrations, Single-Sign-On configuration, Multi-node setup, Dynamic Tier Optimization, and Integration with SAP Data Services, SLT, DXC, and SAP Business Objects.
We ensure that you have the best-fit design for SAP ecosystem and provide consulting services for integration with Cloud-based technologies.
SAP Security Services
Our security services include:
- SAP User and Role Administration
- Design, Create and Maintain Analysis authorization
- SAP BPC Task and Data Access Profiles administration
- SAP Audit Logs
- SAP User Licenses
- CUA, SSO and UME Management
- Analysis Authorizations in BW
- BPC security maintenance from backend BW
- Automation of SAP account creation and termination
- GRC Access controls
- GRC segregation duties
- HANA Security Privileges
S/4HANA and BW/4HANA Implementation Services
For S/4HANA and BW/4HANA, we provide Technical Services assistance for greenfield implementation, installations or upgrade for S/4HANA and BW/4HANA both for On-Premise and Cloud services. We with data integration requirements using SLT, Data Services and Smart Data Integration. In addition to these we also provide services such as:
- HANA Live analytic contents
- Integrate with SAP and non-SAP systems
- Setup Central and Embedded Fiori
- Integrate with GRC and Audit Systems
- Secure data transfers
Cloud is now more than just an emerging technology globally. We, at TekLink, provide administration services for your Cloud infrastructure. These services include:
- Providing a Demo or PoC, Sandbox to help assessing the production landscape requirements
- Sizing and landscape architecture
- Setting up load balancing, High Availability (HA) and Disaster Recovery (DR) solutions
- Setting up Single Sign On functionality
- Integration with On-Premise systems
- We further provide security at different levels, such as infrastructure, technical, and application. Adding on to that we also ensure a secure connection is set up between the systems, i.e. On-Premise and Cloud.
For emerging services, we provide Hosting, Cloud Solutions Services in different technologies such as Big Data, Analytics, Flexible Support models, and Data Integration.
With our offerings, we assure that TekLink has the solution to fit your specific needs, whether your organization needs complete outsourcing for your SAP environment, short-term coverage for staff on vacation, or onsite/offsite access to a certified SAP expert for rapid issue resolution.
The TekLink Edge
TekLink supports customers around the world by creating stable, high-performing SAP environments. With a unique approach to remotely managed technical services, TekLink makes it possible to obtain affordable, high-quality SAP technical administration and support from global consultants.